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Contact us
To contact Intelligent Care (Incare), call +359 87 9570350, write to [email protected] or visit our office at ul. Lyulin Planina 16 in Sofia, Bulgaria.
How can I contact Intelligent Care?
By phone, by email or through the contact form on this page. Our office is in Sofia, Bulgaria.
- Company
- Stretchers Industries OOD
- Brand
- Intelligent Care (Incare)
- Address
- ul. Lyulin Planina 16, Sofia 1606, Bulgaria
Open in Google Maps - Phone
- +359 87 9570350
- [email protected]
- VAT number
- BG206271804
- EIK / UIC
- 206271804

What to include when you contact Intelligent Care
A few details help us answer precisely the first time.
- The product or products you are interested in, or the problem you need to solve
- The type of facility and department, for example emergency room, intensive care or isolation ward
- Whether you need to protect the environment (negative pressure) or the patient (positive pressure)
- For power-assisted products, the loads and routes involved, such as slopes or long corridors
- Any custom requirements for size, components or accessories
- Your country, so we can involve the right partner where one exists
Hospitals and public buyers often need documents for a tender or for internal approval. In that case, ask for the catalogue or the technical data sheet of the product you are evaluating, tell us which standards or documents your procedure requires, and mention your deadline so that we can plan our reply.
Before you write, you may find answers in the biocontainment questions and answers or in the PDF catalogues.
Request information about a product
Hospitals contact Intelligent Care to compare isolation units, to request technical data sheets, or to configure a power-assisted bed or stretcher. You can browse the full range on the products page, from the STR MK3 stretcher isolation unit to the Moovie motorized stretcher.
Distributors, resellers and agents who want to contact Intelligent Care about a partnership can find more details on the Work With Us page.
Intelligent Care is part of Stretchers Industries OOD and serves healthcare providers across Europe and beyond.

Visit us in Sofia
Our office is at ul. Lyulin Planina 16, Sofia 1606, Bulgaria.
If you would like to meet the team or see a product in person, please arrange your visit in advance by phone or email, so that the right person is available. Use the Google Maps link in the contact details above for directions.
Company information
The legal entity behind the Intelligent Care brand is Stretchers Industries OOD (Стречерс индустрис ООД), registered in Bulgaria with EIK/UIC 206271804 and VAT number BG206271804. Please quote the company name and VAT number in purchase orders and administrative correspondence. From Sofia, the team serves healthcare providers across Europe and beyond.
Which products can I ask about?
Any product of the two lines. The isolation units include STR MK3, STR MK 4, STR MK7 / STR MK8, STR MK9, Aura, Pandora and Pithos; the power-assisted line includes Moovie, Lotus, STR MK 10 and the Handbike. Our team can discuss product choice, configuration options, catalogues and technical data sheets.
Other ways to contact Intelligent Care
Follow our updates and contact Intelligent Care on social media: LinkedIn, Facebook and Instagram. Company news is published in the news section.
The contact form is placed below this section. Please include your name, organization and country, and we will reply by email or phone.
Frequently asked questions about how to contact Intelligent Care
Which channels can I use to contact Intelligent Care?
Phone +359 87 9570350, email [email protected] or the contact form on this page. Our office is in Sofia, Bulgaria.
What should I include in my request?
The product you are interested in, the type of facility and department, whether you need to protect the environment or the patient, the loads and routes for power-assisted products, any custom requirements and your country.
Can I visit the office in Sofia?
Yes. The office is at ul. Lyulin Planina 16, Sofia 1606, Bulgaria. Please arrange your visit in advance by phone or email, so that the right person is available.
Which company details should I use in purchase orders?
The legal entity is Stretchers Industries OOD, registered in Bulgaria with EIK/UIC 206271804 and VAT number BG206271804. Please quote the company name and VAT number in purchase orders.
Prefer to read first?
Download the catalogues to review the isolation units and power-assisted products, then contact Intelligent Care with your questions.